YES! The flexibility built into Franchise Command allows for the management of your entire franchise portfolio, regardless of how diversified it is, in one unified easy to use interface.
Yes, we realize that every franchise is different and we will work with you to customize the Franchise Command system to meet your specific needs. We suggest you start with the standard installation as it will help you to define exactly what you need changed. We can provide either a fixed price quote for the customization or a per hour rate and time estimate. Most customizations can be completed quickly and cost effectively.
You. The data you enter into Franchise Command belongs to you. We are just providing the system that stores your data. We will never share or sell your data. We will never access your data without your prior approval e.g. when doing customizations.
When you are ready to proceed we can have your installation up and ready within a few days.
The upfront fee includes the set-up and installation of your Franchise Command system. It also give you access to our training and user guides
We invoice monthly in arrears. You will be sent a pdf invoice to your designated email address. Since the invoicing is monthly in arrears, all payments are due upon receipt of the invoice. You may pay by Electronic Funds Transfer, by Credit Card, or if you are a US customer by check.
You may stop using Franchise Command at any time with 30 days written notice (including e-mail). We can export any data that you wish from your Franchise Command database. When you have confirmed with us that the exporting process is complete we will close down your Franchise Command site and all data will be permanently deleted.
Yes absolutely. We can even assist you to get your data into the Franchise Command system correctly and quickly.
We have an extensive road map of additional features that we plan on adding plus if there is something extra you need, but we don’t seem to have, then drop us an email because it’s likely we have a solution we can discuss with you.
We recommend that almost everyone that has interaction with franchisees should have a user log-in. This would include all Area Managers and operational support staff.
No, Franchise Command is 100% web-based. Users access and use Franchise Command entirely through their web browsers, and it’s accessed through any standards-compliant browser including: Internet Explorer (V9+), Firefox, Chrome, Safari, Opera.
Our support staff are available 24/7 to receive any inquiry or feedback.
Please fill out this form if you are interested in getting a demo of the system.
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